Autostart does not work

Chevrolet Equinox 2012 Chevy 60000 miles
So, i have a 2012 Equinox and the autostart won't work. Did all the systems/door/lock/hood latch checks. Changed the battery in the key fob and used the back up remote. You can hear the car getting ready to start, you can hear the enging clicking and trying to engage to turn the engine over, but it doesn't. So now what? Do I take it to a dealer and pay hundreds of dollars for a scan cause the engine light is on and coincidentally autostart doesn't work? Do I have to buy a new autostart? I paid of $3,000 for the extended GMPP plan and does this fall under the warranty? I just got the suv back from the dealership after a week of them having it. What can I do from home, and if I can't figure it out then what?
Battygirl from Canada 7 years ago  
BA
14 reports 
chevy from Canada 7 years ago
Auto start does not work if the check engine light is on
Inkman66 from Canada 2 years ago
You need to solve the issue that is causing the check engine light. The remote start system is designed to not engage If the check engine light is on.
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