Engine turns but does not start
Kia Rio 2014 20800 miles
Dear friends, I would be really thankful if you could help me. I have a Rio and yesterday, when trying to start the car, it did not respond. The engine turns but it won't start working. I really do not understand what happened. I've checked every single fuse and they are all fine. When I give contact, the everything turns on normally on the dashboard, except for a light that shows the figure of a car with a key in the middle. I was told that the immobilizer had been activated. I do not understand how and why it happened. Can you help me please?
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